Privacy Policy

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Privacy Policy

Effective Date: 09/18/2020

S2chance ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit an inquiry, apply for a rental, or use our property management services.


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1. Information We Collect

We may collect the following types of information:

a. Personal Information

Name

Email address

Phone number

Mailing address

Date of birth

Government-issued identification (for applications, when required)

Employment and income information

Rental history


b. Financial Information

Application fees

Rent payment information

Bank or payment processor details (processed securely through third-party providers)


c. Property & Account Information

Property addresses

Lease details

Maintenance requests

Communication records


d. Automatically Collected Information

IP address

Browser type

Device information

Pages visited and time spent on the website

Cookies and similar tracking technologies



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2. How We Use Your Information

We use the information we collect to:

Provide property management services

Process rental applications and tenant screenings

Communicate with landlords, tenants, and prospects

Collect rent and manage payments

Coordinate maintenance and repairs

Improve our website and services

Comply with legal and regulatory requirements



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3. How We Share Your Information

We do not sell your personal information. We may share information only with:

Property owners (as necessary to manage their properties)

Third-party service providers (payment processors, screening companies, maintenance vendors)

Legal authorities when required by law or to protect our rights

Technology platforms used to operate our business


All third parties are required to maintain the confidentiality and security of your information.


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4. Cookies and Tracking Technologies

Our website may use cookies to enhance user experience, analyze traffic, and improve functionality. You may disable cookies through your browser settings, though some features may not function properly.


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5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.


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6. Data Retention

We retain personal information only for as long as necessary to fulfill business, legal, and regulatory purposes.


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7. Your Privacy Rights

Depending on your location, you may have the right to:

Request access to your personal information

Request corrections or updates

Request deletion of certain information

Opt out of certain communications


To exercise these rights, please contact us using the information below.


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8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.


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9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.